动漫展聋人和残疾人服务处
Lobby A
小时
Tuesday 1:00 PM to 5:00 PM
Wednesday 12:00 PM to 9:00 PM
Thursday 8:30 AM to 7:00 PM
Friday 8:30 AM to 7:00 PM
Saturday 8:30 AM to 7:00 PM
Sunday 8:30 AM to 5:00 PM
Comic-Con is dedicated to serving all our attendees. The Deaf Services and Disabled Services Departments were established to offer a hand to visitors with special needs, including:
- 为行动不便者提供徽章(包括儿童徽章)领取服务
- ADA stickers and service dog stickers
- 大型小组讨论和化妆舞会的认证 ASL 翻译员
- 数量有限的志愿口译员可为个人提供帮助
- 轮椅借用数量有限,以先到先得的方式借用,最多可借用三小时
- 出租滑板车数量有限,先到先得
- 某些节目、活动和化妆舞会的特别限量座位
- 为残疾人、老人、孕妇和带小孩的父母提供休息区
- 舒适室可用于哺育婴儿、用药或为有特殊需要的与会者提供感官保护罩
- Those with mobility issues can request a runner to pick up ticketed giveaways from Panel Premiums for you (at the Hyatt Hotel).
重要须知:
- Deaf and Disabled Services is located in Lobby A
- B 大厅、E 大厅和 H 大厅的电梯可通往上层
- B2 展厅后部下层湾畔大厅的电梯可通往夹层、夹层露台、展馆露台和上层。
- Satellite RFID Badge Help desks can be found in Lobbies A, D, and G
- First aid is available in Lobby C
- 失物招领处位于 D 大厅
- Coat & Bag Check is in Lobbies E and F
- Costume Prop Check is located in Lobbies C2 and E
向谁询问,从哪里寻找
- For Deaf or Disabled Services information, check our FAQ or ask at the booths in Lobby A.
- For Deaf or Disabled Seating information, look for someone wearing a light blue vest in the lobbies outside the larger program rooms.
- 如需了解排队信息,请向身着动漫展石灰绿 Polo 衫的人询问,但要注意,有些排队地点不会提前公布。
- For Autograph information, ask at the Autographs booth in the Sails Pavilion.
- For Exclusives information, see the exclusives portal, or ask at an individual exhibitor’s booth.
- To find the time a panel or program will begin, and where it will be, look at the programming grid in your Events Quick Guide, on the Comic-Con app, or on the Comic-Con website.
- For detailed information about an exhibitor, program, or guest, look in the Events Quick Guide which has QR codes to take you directly to the appropriate webpage, or you can find the information on the Comic-Con app, or our website at www.comic-con.org
- For hourly updated information regarding autograph and programming schedule changes or cancellations, check the “Schedule” boards posted around the convention center.
如果您是残障人士,动漫展希望尽可能为您提供有趣的娱乐体验,但在提供服务方面有一些限制。例如
- Deaf Services and Disabled Services cannot guarantee any seating, autographs, exclusives, or giveaways. All event and Program rooms have limited capacity as set by the fire marshal. Even though your badge is needed to get into all events, it does not guarantee you access to any event if it has reached its capacity. We do not clear rooms between events.
- Program rooms fill up quickly, and all seating is on a first-come, first-served basis. There are no reserved seats. ADA seating may not be available if you wait until the last minute to get to the room. Please check the schedule and plan your day accordingly, keeping in mind the popularity of most events.
- 请注意,H 厅的部分线路在室外,您可能要在太阳下暴晒很长时间。
- 大多数签名会都有名额限制。最好安排你的团队中的某个人为你留出一个排队的位置。
- 动漫展总会有一些事先未告知的信息,例如在小组讨论或参展商展位上的特别来宾。
- We are unable to refrigerate medicines or any other perishables. If you have medications or other items that need to be kept cool, you should bring a small cooler or insulated bag.
DEAF Services
为小组讨论申请 ASL 翻译员
The largest panels (Hall H, Ballroom 20, Room 6BCF, Room 6DE, Room 6A, Indigo Ballroom, and the Masquerade) will already have ASL interpreters scheduled.
For a smaller panel, an interpreter may be requested at the Deaf Services desk in Lobby A. As always, the scheduler will try to accommodate all requests.
Deaf seating areas are available in the larger Program rooms and have YELLOW-back chairs. These seating sections are reserved for deaf attendees only. A Deaf Services sticker is required to sit in these sections. Stickers are available at the Deaf Services desk in Lobby A.
为其他 ASL 需求申请 ASL 翻译志愿者
At the Deaf Services desk, you can also request a volunteer interpreter for a variety of other ASL needs (for up to three hours). Some examples are: interpreting for gaming or autographs, helping find a line, assisting in the Exhibit Hall, or at other Comic-Con-sponsored events.
If you are a daily volunteer and would like a volunteer interpreter to accompany you on your assignment, you can request one at the Deaf Services desk.
我们将尽最大努力满足您的口译需求,但有时由于我们无法控制的限制因素,我们可能无法满足所有要求。
字幕
Comic-Con is not a cable operator, television broadcaster, satellite distributor, or multi-channel programming distributor, and therefore is not required to caption.
While Comic-Con presents the programming, it is each individual company that produces its respective program. Because the program is created by them, Comic-Con has no say in how those companies want their panel to be presented. While we welcome video content during panels to include captioning on a voluntary basis, that content is not required to be captioned by law.
Please visit the Deaf Services, and ASL Interpreters desks for more information
DISABLED SERVICES
Wheelchairs and Mobility Scooters
Mobility Source is located in Lobby A.
A limited number of wheelchairs are available for loan, for up to three hours on a first-come, first-served basis. ID and a credit/debit card for the deposit are required.
A limited number of rental scooters are also available on a first-come, first-served basis. Rental requires ID and a credit/debit card for the deposit (fee TBD).
If you would like to reserve a rental scooter in advance, contact Mobility Source at (619) 234-9505 by July 8.
If you have an issue with your rental scooter or loaned wheelchair on-site, call Mobility Source at (619) 234-9505.
If you choose to transition from your cane, crutches, walker, or wheelchair to a scooter/wheelchair, we can store your device, however, we do not have storage facilities or charging stations for your powered mobility devices.
传统移动设备
根据《美国残疾人机会均等法》(ADA)的规定,我们将为有无障碍需求的人士提供便利。欢迎行动不便的与会者携带主要为行动不便人士设计的设备。
All mobility devices must be operated safely, at the walking speed of those around you (4 mph or slower). VIOLATION OF THIS RULE COULD RESULT IN BEING REMOVED FROM THE EVENT AND HAVING YOUR BADGE REVOKED.
非传统的其他动力驱动移动设备
Due to legitimate safety concerns based on the high volume of slow-moving pedestrian traffic inside the convention center, all mobility devices must have three wheels or more to ensure stability. This requirement is for your safety as well as the safety of others.
Other Power-Driven Mobility Devices (OPDMDs) with two or fewer wheels, including two-wheeled scooters, Segways, bicycles, electric motorcycles, and “hoverboards,” are not allowed in any public areas of the convention center, including the lobby. No fuel-powered devices are allowed.
If you wish to bring a non-traditional OPDMD inside the convention center, you are strongly urged to contact Disabled Services in advance at cci-info@comic-con.org. Please include the following information:
- OPDMD 的类型(包括制造商和型号)
- 您的 OPDMD 的尺寸(不应超过 32 英寸宽 x 52 英寸长 x 84 英寸高,包括骑手)。
- 您的 OPDMD 重量(不应超过 450 磅)
- OPDMD 的转弯半径(不应超过 5 英尺)
- 您的 OPDMD 的最高速度(是否有室内设置,将速度限制在每小时 4 英里或更低?)
请允许残疾人服务部在三周内回复您的电子邮件。
When bringing an OPDMD to the convention center, you must first take your device to Disabled Services in Lobby A so they may assess your device in person. They will verify the above requirements, and you will be asked to provide credible assurance* that the mobility device is required because of a disability.
If your OPDMD is allowed, it will be tagged as APPROVED by Disabled Services.
If your device is not allowed, we cannot store it for you, and you must remove it from the property.
Comic-Con reserves the right to restrict OPDMD use when, in our opinion, such limitation is required to protect all convention goers’ public health, safety, and welfare. The OPDMD shall not be operated in an unsafe manner or cause damage to convention center property. The OPDMD operator assumes all risks of operating the OPDMD on convention center property. Comic-Con does not represent that convention center property is safe for OPDMD use and does not assume any liability for the operation of the OPDMD. Certain risks are inherent in the use of OPDMDs. No OPDMD may be stationary less than 20 feet from any entrance or exit. The only exception is if foot traffic is at a standstill. *Credible assurance means a Disability Placard or Card presented by the person to whom it was issued and is in compliance with the state of issuance’s requirements for disability placards or cards, or a verbal statement that does not contradict observation.
ADA Seating
We offer ADA seating accommodations in three specific ways:
- Wheelchair seating is available at the end of some aisles, next to a RED-back chair that is reserved for the companion attendant. The rest of your party must wait in the general admission line. We will do our best to seat parties with children together, but this may increase your wait time in line.
- Deaf seating areas are available in the larger rooms and have YELLOW-back chairs. These seating sections are reserved for deaf attendees only and feature ASL interpreters. A Deaf Services sticker is required to sit in these sections. Stickers are available at the Deaf Services desk in Lobby A.
- Ambulatory Seating sections are available in all Program rooms. These seating sections are reserved only for people with limited mobility or those with a large service dog (service dog sticker required). Ambulatory seating sections have RED-back chairs.
Many disabilities do not require reserved ADA seating. Please do not sit in the above seating sections just because you have an ADA sticker. These sections are reserved only for the groups specified above.
All seating, including reserved ADA seating, is “as seats become available.” All event and Program rooms have limited capacity as set by the fire marshal. Even though your badge is needed to get into all events, it does not guarantee you access to any event if it has reached its capacity. We do not clear rooms between events. Disabled Seating volunteers will let you know when seats become available.
ADA 服务员
有些残疾与会者可能需要一名服务员,在吃饭、上厕所、监督、交流或从一个地方到另一个地方等活动上为他们提供支持和帮助。服务员的存在只是为了帮助与会者。
IMPORTANT! All attendants are required to purchase a badge either in the badge sale or on-site (the ADA does not require free admission for attendants). Your attendant will need a Comic-Con Member ID.
如需了解更多信息,请参阅我们的聋人和残疾人常见问题。
服务犬
根据《美国残疾人机会均等法》,服务型动物被定义为经过单独训练可以为残疾人工作或执行任务的狗。狗所执行的任务必须与残疾人的残疾直接相关。
The ADA requires that service dogs be under the control of the handler at all times and be harnessed, leashed, or tethered unless these devices interfere with the service animal’s work, or the individual’s disability prevents them from using these devices.
You may get a service dog sticker from the Disabled Services Desk in Lobby A
舒适/辅助动物
The San Diego Convention Center does not allow comfort/support animals. Only trained service dogs, as defined by the ADA, are allowed to assist and accompany a disabled owner. San Diego Comic Convention and the San Diego Convention Center follow all state and federal ADA compliance laws and directions.
独家和独家签名会
独家门户网站
为了确保每个人都能平等地获得独家展品和独家签名,动漫展通过在线独家展品门户网站采用随机选择程序。
Watch the Toucan blog – the official blog of Comic-Con and WonderCon – and social media for announcements about the portal. When it goes live, log in to Comic-Con Member ID, and click the link under the Exclusives Portal in the main menu. Follow the instructions carefully. Once open, participants with an eligible badge may sign up for the opportunity to be selected for access to shop for exclusives from participating exhibitors or for a chance to take part in an exclusive signing.
- If you are randomly selected for an exclusive timeslot, you will be emailed a confirmation with a QR Code and further instructions on when and where to make your purchases.
- 如果您被随机选中参加独家签名会,我们将通过电子邮件向您发送确认函,其中包含一个二维码以及关于如何和何时领取当天签名会腕带的进一步说明。
请注意:随机发放购买时间段的门票,无需赶赴现场。参与活动仅限于您拥有徽章的那一天,您将有一定数量的机会参与每个徽章日提供的独家活动。您可以将所有要求集中在一个项目中,也可以分散进行。一切由您决定!
Special ADA wheelchair access points are at the discretion of the exhibitor. The line itself must be ADA-compliant but not every exhibitor will have a separate ADA line.
Please refer to the Comic-Con website and the Toucan blog for more details.
ADA Hotel Shuttle
For mobility-impaired attendees who reserved their hotel room through the onPeak/Comic-Con website reservation system and require special transportation, the ADA Hotel Shuttle operates between all official Comic-Con hotels and the convention center, by advanced reservation only, on a first-come, first-served basis, subject to the capacity of the vehicles. Shuttles are designed to accommodate a wheelchair. Passengers are allowed only one companion.
You must make reservations in advance by calling the Seat Planners ADA Hotel Shuttle supervisor at (619) 510-6383 during shuttle hours, or visit the ADA Hotel Shuttle Information Desk located on the sidewalk outside the Lobby A doors, to arrange for an ADA Hotel Shuttle pick-up. When leaving a voicemail, please provide your name, phone number, hotel, a one-hour window for pick-up at the hotel, and a one-hour window for departure from the convention
center. Voicemail reservations are not valid unless confirmed by the Comic-Con shuttle dispatcher.
很抱歉,这项服务只适用于通过动漫展网站上的 onPeak 注册房间的用户。
The ADA Hotel Shuttle will operate during the following times:
Wednesday 3:00 PM to 12:00 AM
Thursday 5:00 AM to 1:00 AM
Friday 5:00 AM to 1:00 AM
Saturday 5:00 AM to 1:00 AM
Sunday 5:00 AM to 7:00 PM
NOTE: The ending time is the last departure time from the San Diego Convention Center. The last shuttle departing the hotels going to the convention center will be approximately 30 minutes before the end time listed.
The ADA Shuttle will drop off and pick up near the Lobby A driveway, between the Marriott and the convention center. You’ll find Deaf and Disabled Services inside Lobby A.
聋人和残疾人服务团队可提供帮助。
通过共同努力,我们可以让每个人都能享受到会展体验。
有关聋人和残疾人服务的许多其他问题的答案,请查看我们的 常见问题。
For information not listed in the FAQ, please contact cci-info@comic-con.org or ask on-site
at Deaf and Disabled Services.
请务必阅读此处的动漫展政策页面:
https://www.comic-con.org/cc/plan-your-visit/convention-policies/