---

重要な職務と責任

• Build and maintain long-term relationships with exhibitors, acting as a liaison to ensure their needs are met throughout the event cycle
• Develop and implement strategies to support exhibitor recruitment and retention, with an emphasis on increasing participation and meeting sales goals
• Initiate outreach to approved retailers and prospective exhibitors to promote available exhibit space and expand exhibitor engagement
• Provide exceptional customer service and support to exhibitors before, during, and after SDCC events
• Serve as the primary point of contact for exhibitor inquiries, responding to emails and phone calls related to exhibit space in a timely and professional manner
• Review and verify exhibitor applications for accuracy, prepare data for import, and ensure consistent formatting across platforms
• Collaborate with the Accounting Department to calculate, verify, and invoice exhibitor payments, and ensure timely processing in accordance with SDCC-established deadlines
• Monitor outstanding payments and provide follow-up communication to exhibitors to support resolution of billing issues
• Support the assignment and management of exhibit space, ensuring accurate verification and distribution of placements in accordance with SDCC-established guidelines
• Oversee placement and coordination for the Small Press Pavilion, ensuring accurate documentation and exhibitor communication is consistent 
• Assist in the design and organization of the exhibit floor plan, optimizing space layout and enhancing the overall exhibitor experience
• Collaborate with the Director of Exhibits to support exhibitor placement, participate in planning meetings, and address exhibitor-related needs
• Maintain and update exhibitor information across approved systems and databases
• Coordinate with the Exhibit Registrar to support registration-related tasks, ensuring accurate data entry, updates, and application processing
• Engage directly with exhibitors during the convention by walking the exhibit floor, offering real-time support, and addressing questions or concerns
• Ensure exhibitor compliance with SDCC-established policies and procedures, including registration protocols, payment schedules, and documentation requirements
• Track and compile exhibitor feedback post-event, providing summary reports to inform future planning and process improvements
• Provide administrative support to the Exhibits Department as needed, including preparing internal reports, scheduling meetings, and organizing relevant documentation
• 指定されたその他の職務を遂行する

---

参加資格

• Minimum of 2 years experience in event sales, exhibition sales, or related industries
• Strong organizational skills with demonstrated ability to manage multiple priorities and deadlines effectively in a detail-oriented environment
• Experience coordinating large-scale events or conferences, with a clear understanding of event logistics, exhibitor needs, and floor plan management
• Familiarity with customer relations and customer account management, including outreach, follow-up, and client retention strategies
• Proven ability to interpret and apply policies and procedures consistently and fairly across varied stakeholders
• Experience engaging with customers in person, by phone, or in writing, especially in high-volume, fast-paced settings
• Ability to collect, review, process, and present feedback and data to inform continuous improvement efforts and support strategic planning
• Demonstrated experience working cross-functionally with departments such as accounting, marketing, and exhibits to ensure seamless event execution
• Adept at reviewing applications or forms for completeness and accuracy, including data entry, formatting consistency, and error correction
• Comfortable initiating outreach and sales-related communication with potential exhibitors or retailers
• Proactive and solutions-oriented approach to resolving exhibitor concerns and challenges, with a focus on maintaining positive relationships
• Must be familiar with popular arts and culture, as well as education, and must have the ability to promote the organization’s mission, goals, and values
• Proven track record of effectively reaching targeted audiences
• Strong analytical skills for interpreting data and optimizing marketing strategies
• Ability to work independently and collaboratively with minimal supervision and problem-solve in complex situations
• 前向きでプロフェッショナルな態度を維持し、信頼性、誠実さ、守秘義務を実証する能力
• 多様性のあるチーム内で働き、異なる視点やフィードバックを受け入れ、結束力があり、協力的で前向きなチームに貢献する能力。
• 優れた対人スキルおよびカスタマーサービススキルを有し、顧客のニーズやリクエストに迅速かつプロフェッショナルに対応できる。
• 優れた口頭および書面によるコミュニケーション・スキル
• Microsoft Office、Google Suite（Gスイート、旧Google Apps）、特にGoogle Mail（Gmail）、Google Drive、Google Docs/Sheets/Slides、Configio、ClickUp、その他一般的なオフィスソフトウェアやアプリケーションを含むがこれらに限定されない、組織で使用される社内システムの知識と習熟度 
• 組織で使用されている現行および新規のシステムやプラットフォームに精通している、または学ぶ意欲がある。
• 記録やファイリングなどの事務手続きやシステムの基本的な理解

---

労働条件

• プロフェッショナルなオフィス環境
• 標準的なオフィス機器を日常的に使用 
• Standard work schedule (Monday-Friday from 9:00 am to 5:30pm)
• 必要に応じて夜間、休日、週末に勤務できること。
• イベント開催時には宿泊が必要な場合がある
• 混雑状況（イベントスペースの内外を問わず）
• 顧客やベンダーと直接（対面で）接する
• 日陰がほとんどなく、気温が高い屋外での作業が求められることがある。

---

身体的要件

• このポジションでは、データや図表の準備・分析、転記、コンピューター端末の閲覧、広範な読書などの作業を行うため、近見視力を必要とする。
• 時々、補助なしで25ポンドまで持ち上げたり移動したりすることがあり、必要に応じて屈んだり立ったりする。
• 長時間座ったり、歩いたり、立ったりすることが多い
• 長時間の立ち仕事もある（8～10時間以上）
• 長距離を歩く（毎日数マイルまで）
• 休憩をほとんど取らずに反復作業を行う

---

給与範囲

• $23.50 to $25.98 hourly