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Mahahalagang Tungkulin at Responsibilidad

• Build and maintain long-term relationships with exhibitors, acting as a liaison to ensure their needs are met throughout the event cycle
• Develop and implement strategies to support exhibitor recruitment and retention, with an emphasis on increasing participation and meeting sales goals
• Initiate outreach to approved retailers and prospective exhibitors to promote available exhibit space and expand exhibitor engagement
• Provide exceptional customer service and support to exhibitors before, during, and after SDCC events
• Serve as the primary point of contact for exhibitor inquiries, responding to emails and phone calls related to exhibit space in a timely and professional manner
• Review and verify exhibitor applications for accuracy, prepare data for import, and ensure consistent formatting across platforms
• Collaborate with the Accounting Department to calculate, verify, and invoice exhibitor payments, and ensure timely processing in accordance with SDCC-established deadlines
• Monitor outstanding payments and provide follow-up communication to exhibitors to support resolution of billing issues
• Support the assignment and management of exhibit space, ensuring accurate verification and distribution of placements in accordance with SDCC-established guidelines
• Oversee placement and coordination for the Small Press Pavilion, ensuring accurate documentation and exhibitor communication is consistent 
• Assist in the design and organization of the exhibit floor plan, optimizing space layout and enhancing the overall exhibitor experience
• Collaborate with the Director of Exhibits to support exhibitor placement, participate in planning meetings, and address exhibitor-related needs
• Maintain and update exhibitor information across approved systems and databases
• Coordinate with the Exhibit Registrar to support registration-related tasks, ensuring accurate data entry, updates, and application processing
• Engage directly with exhibitors during the convention by walking the exhibit floor, offering real-time support, and addressing questions or concerns
• Ensure exhibitor compliance with SDCC-established policies and procedures, including registration protocols, payment schedules, and documentation requirements
• Track and compile exhibitor feedback post-event, providing summary reports to inform future planning and process improvements
• Provide administrative support to the Exhibits Department as needed, including preparing internal reports, scheduling meetings, and organizing relevant documentation
• Gampanan ang iba pang mga tungkulin ayon sa atas

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Mga Kwalipikasyon

• Minimum of 2 years experience in event sales, exhibition sales, or related industries
• Strong organizational skills with demonstrated ability to manage multiple priorities and deadlines effectively in a detail-oriented environment
• Experience coordinating large-scale events or conferences, with a clear understanding of event logistics, exhibitor needs, and floor plan management
• Familiarity with customer relations and customer account management, including outreach, follow-up, and client retention strategies
• Proven ability to interpret and apply policies and procedures consistently and fairly across varied stakeholders
• Experience engaging with customers in person, by phone, or in writing, especially in high-volume, fast-paced settings
• Ability to collect, review, process, and present feedback and data to inform continuous improvement efforts and support strategic planning
• Demonstrated experience working cross-functionally with departments such as accounting, marketing, and exhibits to ensure seamless event execution
• Adept at reviewing applications or forms for completeness and accuracy, including data entry, formatting consistency, and error correction
• Comfortable initiating outreach and sales-related communication with potential exhibitors or retailers
• Proactive and solutions-oriented approach to resolving exhibitor concerns and challenges, with a focus on maintaining positive relationships
• Must be familiar with popular arts and culture, as well as education, and must have the ability to promote the organization’s mission, goals, and values
• Proven track record of effectively reaching targeted audiences
• Strong analytical skills for interpreting data and optimizing marketing strategies
• Ability to work independently and collaboratively with minimal supervision and problem-solve in complex situations
• Kakayahang mapanatili ang isang positibo at propesyonal na pag uugali pati na rin ang pagpapakita ng kredibilidad, integridad, at pagiging kompidensyal
• Kakayahang magtrabaho sa loob ng isang magkakaibang koponan, tanggapin ang iba't ibang mga punto ng pananaw at feedback, at mag ambag sa isang cohesive, sumusuporta, at positibong koponan
• Napakahusay na interpersonal at customer service skills, kakayahang tumugon sa mga pangangailangan at kahilingan ng customer kaagad at propesyonal, lalo na sa panahon ng mahirap at / o mataas na stress na pakikipag ugnayan.
• Napakahusay na kasanayan sa pasalita at pasulat na komunikasyon
• Kaalaman at kahusayan sa mga sistema ng opisina na ginagamit ng organisasyon, kabilang ang ngunit hindi limitado sa Microsoft Office, Google Suite (G Suite, dating Google Apps), partikular na sa Google Mail (Gmail), Google Drive, Google Docs/Sheets/Slides, Configio, at ClickUp; pati na rin ang iba pang mga karaniwang software at application ng opisina 
• Pamilyar sa o handang matuto ng kasalukuyan at bagong mga sistema at plataporma na ginagamit ng samahan
• Pangunahing pag unawa sa mga pamamaraan at sistema ng kleriko tulad ng pag record at pag file

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Mga Kondisyon sa Paggawa

• Propesyonal na kapaligiran ng opisina
• Regular na gumagamit ng mga standard na kagamitan sa opisina 
• Standard work schedule (Monday-Friday from 9:00 am to 5:30pm)
• Dapat ay magagamit sa gabi ng trabaho, pista opisyal, at katapusan ng linggo kung kinakailangan
• Maaaring kailanganin ang magdamag na pananatili sa panahon ng mga kaganapan
• Mga masikip na kondisyon (parehong sa loob o labas ng mga puwang ng kaganapan)
• Direktang (harap harap) customer at vendor contact
• Maaaring kailanganin na magtrabaho sa labas na may kaunti o walang lilim at mainit na temperatura

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Mga kinakailangan sa katawan

• Ang posisyong ito ay nangangailangan ng malapit na visual acuity upang maisagawa ang isang aktibidad tulad ng paghahanda at pagsusuri ng data at mga numero, transcribing, pagtingin sa isang computer terminal, at malawak na pagbabasa
• Paminsan minsan iangat o ilipat hanggang sa 25 pounds unassisted at yumuko o tumayo kung kinakailangan.
• Madalas na pag upo, paglalakad, at pagtayo nang matagal
• Paminsan-minsan ay tumayo para sa pinalawig na panahon (8-10+)
• Maglakad ng malawak na distansya (hanggang sa ilang milya araw araw)
• Magsagawa ng mga paulit ulit na gawain na may kaunting pahinga

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Saklaw ng Suweldo

• $23.50 to $25.98 hourly