聋人和残疾人服务常见问题

您必须亲自携带身份证件和确认函前往残疾人服务台。我们可以派一名工作人员在您坐在等候区时领取您的徽章。 

No. He must be there in person and show identification.

我们不需要文件。我们要求诚实。 

残疾人服务处位于圣地亚哥会议中心大堂 A，开放时间为周三中午，周四、周五、周六和周日上午 8:30。

Mornings are the busiest time at the Deaf and Disabled Services desk. A couple of hours after the Exhibit Hall opens, the wait time improves. The later in the day you come, the shorter the wait will be, however, you will miss more of the event.

Early in the morning before the lobby opens, on the sidewalk outside Lobby A, the line to the left of the A door is for Deaf and Disabled Services. ADA stickers will be given out here before the lobby doors open. For other services, please stay in line. After the lobby opens, ADA stickers, badges, scooters and all other services are available inside.

是的，ADA 贴纸可在大厅 A 领取。您也可以在周二到大厅 A 领取您的 ADA 徽章，但在周三之前聋人和残疾人服务部不提供其他服务。

是的，您可以为您的随行人员获得贴纸和座位，但您一行人中的其他人将不得不在普通入场队伍中等待。ADA 贴纸并不能保证您可以观看节目。

会议中心不允许携带情感支持或安慰动物。禁止携带宠物。 

Your service dog, as defined by the ADA, can get a sticker at the Disabled Services desk in Lobby A.

您可能会被问到，您的服务犬接受训练后可以帮助您完成哪些特定任务。

For additional information, please see “Service Animals” and “Comfort/Support Animals” here.

An attendant supports and helps the attendee with activities such as eating, using the bathroom, supervision, communication, or getting from place to place. An attendant is present only to assist the attendee. Please see ADA Attendants here.

很抱歉，我们不提供免费的服务员胸卡。

可以。您可以在与会者胸卡销售处为您的与会者购买胸卡。在大会上，带着您的服务员及其服务员胸卡到大堂 A 的残疾人服务台为您的服务员办理登记手续。

The Disabled Services desk will give your attendant a coupon to take to the Lobby A RFID Help Desk, where you can purchase their attendant badge. Once you have their badge, return to the Disabled Services desk for their attendant hang tag.

与参会者胸卡价格相同。

Yes, you must enter through the Lobby A door, and go directly to the Disabled Services desk. All other doors require badges or badge confirmations to enter.

抱歉，您必须等到周三才能注册您的服务员。 

由于您的随行人员持有付费胸卡，因此您的随行人员可以陪伴您，分享您的所有经历。

您和您的服务员应前往大堂 A 的残疾人服务台，向他们说明情况，他们将为您安排购买星期六服务员胸卡。然后返回残疾人服务台领取服务员挂牌。 

For additional information, please see “ADA Attendants” here.

Yes. You may request an ASL interpreter for other Program rooms at the Deaf Services desk in Lobby A.

是的，您有资格获得 ADA 贴纸。

在大型节目厅，音响系统的声音足够大，坐在离舞台更近的地方不一定会更响。在较小的节目厅，坐在离音响系统扬声器较近的位置是更好的选择。

虽然我们欢迎字幕，但 FCC 和《美国残疾人法案》都没有要求。

For more information, please see “Captioning”Deaf Services”, here.

抱歉，不行。我们的翻译人员只能在动漫展相关区域为您提供帮助，如会展中心、动漫博物馆、酒店活动场所的动漫展活动或图书馆活动。

如果您提出要求，该机构服务台的工作人员将在您参加小组讨论时尽力为您提供口译员。请提前提出申请。 

您还可以询问是否可以聘请口译员为您提供额外服务。

联系 Julie：deafservices@comic-con.org

For additional information see “Deaf Services” here, or ask at the Deaf Services desk in Lobby A.

清晨的队伍位于聋人和残疾人服务处外的人行道上，在 A 区门的左侧。

For those with mobility issues, Disabled Services can send a runner to Badge Pick-up while you wait (but cannot buy one). Exhibitors assess their own needs, so ADA/wheelchair access points are at the discretion of the exhibitor. The line itself must be ADA-compliant, but not every exhibitor will have a separate ADA line. If you do not see an ADA line, ask the staff if there is one. Do not start your own line. While not all Program rooms have separate ADA lines, larger Program rooms do have them.

这些信息将在大会召开前两周内作为提示发布在 Toucan 博客上。在现场，可在大堂 A 的残疾人服务台获得相关信息。

The first 1/3 to 1/2 of the Hall H ADA line is located inside the lobby of the convention center in carpeted and climate-controlled areas, but also be aware that the Hall H line may subject you to many long hours in the sun. Your attendant can hold your place in line but, when it is your turn, you must be present to take your place in line.

很抱歉，残疾人服务部无法为线路提供占位符。

如需现场了解更多 LINES 信息，请向您想了解的区域内身着动漫展标志石灰绿 Polo 衫的人员咨询。

The convention center is wheelchair accessible. If you will be going on stage, make sure your key contact lets Programming know you will need access to the stage and/or if there are any other accessibility issues, so we can make proper arrangements.

Please see, “Wheelchairs and Mobility Scooters” here.

For information on Other Power-Driven Mobility Devices, please see “Wheelchairs and Mobility Scooters” here.

不会。ADA 酒店班车只针对通过动漫展网站上的 onPeak 酒店预订系统预订的行动不便的酒店客人。

See the “ADA Hotel Shuttle” here.

The ADA Hotel Shuttle cannot drive up in front of the convention center. The ADA Shuttle drops off and picks up just before the driveway, between the Marriott hotel and the convention center, a short distance from Lobby A

很抱歉，我们不再提供前往博物馆的班车。

For more ADA Hotel Shuttle information, see “ADA Hotel Shuttle” here, or ask on-site at the shuttle kiosk just outside the Lobby A doors.

We offer ADA seating accommodations in three specific ways:
Wheelchair seating is available at the end of some aisles, next to a RED-back chair that is reserved for the companion attendant. The rest of your party must wait in the general admission line. We will do our best to seat parties with children together, but this may increase your wait time in line.

Deaf seating areas are available in the larger rooms and have YELLOW-back chairs. These seating sections are reserved for deaf attendees only and feature ASL interpreters. A Deaf Services sticker is required to sit in these sections. Stickers are available at the Deaf Services desk in Lobby A.

Ambulatory Seating sections are available in all Program rooms. These seating sections are reserved only for people with limited mobility or those with a large service dog (service dog sticker required). Ambulatory seating sections have RED-back chairs.

Many disabilities do not require reserved ADA seating. Please do not sit in these seating sections just because you have an ADA sticker. These sections are reserved only for the groups specified above.

All seating, including reserved ADA seating, is “as seats become available.” All event and Program rooms have limited capacity as set by the fire marshal. Even though your badge is needed to get into all events, it does not guarantee you access to any event if it has reached its
capacity. We do not clear rooms between evnts. Disabled Seating volunteers will let you know when seats become available.

不，你没有。

Sorry, we do not have a large print version, but the Events Quick Guide is available online.

不，我们无法提供氧气。

很抱歉，我们不能冷藏您的药品。

Disabled parking at the convention center is in short supply and is only available on a first-come, first-served basis. It cannot be reserved.

Some disabled parking is available in parking lots near the convention center, but many of these spaces are reserved in a pre-sale.

Parking is free at parking meters with a disabled placard or plate, but these are also difficult to find nearby. Being dropped off, using rideshare, taking buses, or taking the trolley (which stops across the street from the convention center) are often better choices.